Analysis of information technology adoption process much use of the Technology Acceptance Model (TAM), which consists of 3 main variables, namely perceived benefits (usefulness), ease of use (ease of use), and acceptance of IT (IT acceptance.)
Technical analysis used was structural equation modeling with the respondent government employees work in public.
Results showed ease of use and benefits perceived no effect on the acceptance of IT, contrast the ease of use influence on perceived benefits. Palembang city government benefit use of IT in providing services to the public sector. Conversely, although many information technology provides an easy and provide great benefits but acceptance of technology is still limited. It is expected that with the ease of use is granted IT, can have an impact on the acceptance of IT, because in general, IT has been proven to provides convenience in helping public sector activities and their benefits can felt by the public.
Keywords: Technology Acceptance Model, Information Technology, Public Services Structural Equation Model
Technical analysis used was structural equation modeling with the respondent government employees work in public.
Results showed ease of use and benefits perceived no effect on the acceptance of IT, contrast the ease of use influence on perceived benefits. Palembang city government benefit use of IT in providing services to the public sector. Conversely, although many information technology provides an easy and provide great benefits but acceptance of technology is still limited. It is expected that with the ease of use is granted IT, can have an impact on the acceptance of IT, because in general, IT has been proven to provides convenience in helping public sector activities and their benefits can felt by the public.
Keywords: Technology Acceptance Model, Information Technology, Public Services Structural Equation Model
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